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When a contract finishes or ends early

A clear guide for families and helpers on renewal, going home, transfer, and early termination in Hong Kong.

When a two-year contract ends β€” or if it must stop early β€” both the family and the helper have rights and duties. AsianCharm explains the steps in plain language and helps with Immigration and consulate paperwork so neither side is left guessing.

Need help with a visa, transfer, or final payments?

Families and helpers can WhatsApp us. We speak with Hong Kong Immigration and the relevant consulate on your behalf.

1. When the two-year contract is complete

At the end of a standard contract, you usually have three choices:

  • Renew together: Stay for another two years. We handle consulate checking and the visa extension. The helper does not always need to leave Hong Kong immediately.
  • Finish and go home: The family arranges the return air ticket and pays what is still owed, such as unused annual leave and, where it applies, long service pay.
  • Find a new family: If the helper wants to stay in Hong Kong and the current family no longer needs help, we can introduce her to other verified families.

2. If the contract ends early

Either the family or the helper may end the contract before two years, by giving:

  • One month’s written notice, or one month’s salary instead of notice.
  • Written notice to the Director of Immigration (Form ID 407E or online) within 7 days of the last day.
  • All remaining pay: salary, unused annual leave, a return ticket, and food and travel money for the journey home.

3. Support for helpers looking for a new family

If you have finished a contract, or if the contract ended for a valid reason (for example the family is moving or can no longer employ you), we can help you meet a new household legally β€” with interviews and the correct visa steps.

Not sure which option fits your case?

A short, confidential chat with our team is free. Families and helpers are both welcome.

Talk to us

Visit our office or send a message

We are in Sheung Wan, about two minutes from the MTR. Families and helpers are both welcome β€” walk in, WhatsApp, or book a time.

Our Location

Wayson Commercial Building
28 Connaught Road West, Sheung Wan, Hong Kong SAR

WhatsApp & Mobile Support

+852 5379 9191

Office Hours

Mon - Sat: 9:30 AM - 6:30 PM
Sunday & Statutory Holidays: By Appointment

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Send us a message

Tell us if you are a family or a helper. A consultant will reply within 24 hours.

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